Delivery & Returns

Delivery:

UK

Free delivery will take place on every order (This applies for UK Mainland only!)

Orders placed by 2.00PM are dispatched same working day ( Terms and Conditions apply for stock availability ).

You can see which postal service is provided in the description of each item.

DPD 24h – Next working Day – UK Mainland Only
DPD 48h – 2 Business days – Scottish Highlands, Scotland (Aberdeen, Dundee, Falkirk, Outer Hebrides, Inverness, Kirkwall, Kirkaldy, Paisley, Perth, Galashiels, Shetland Islands), Northern Ireland, Isle of Man

Royal Mail Second Class – 3-5 Business Days
Royal Mail First Class – 2 Business Days

Due to Health and Safety regulations with Lithium-ion batteries we don’t ship to the Channel Islands.

Delivery fee charge of £5.99 applies for all postcodes below:

AB31-AB35 , AB41-AB45 , PA20-PA78 , PH30-PH31 , PH34-PH44 , PH49-PH99 , FK17-FK21 , KA28 , KA27 , PH15-PH18 , AB36-AB38 , AB55-AB56 , HS1-HS9 , IV , KW0 – KW14 , PH19 – PH29 , PH32 – PH33 , PH45 – PH48, KW15 – KW17 , ZE , IM1 – IM99 , TR21 – 25 , BT1-BT94

DPD International:

Delivery charge will be shown in your checkout page

  • Austria, Belgium, Luxembourg, Netherlands, France, Germany – 3-5 Business Days
  • Italy, Liechtenstein, Switzerland, Andorra, San Marino, Vatican City State – 4-7 Business Days
  • Czech Republic, Denmark, Hungary, Ireland, Poland, Portugal, Slovakia, Sweden, Spain – 5-10 Business Days
  • Bulgaria, Croatia, Estonia, Finland, Greece, Latvia, Lithuania, Romania, Slovenia, Norway – 5-10 Business Days

Countries outside the EU: 10-15 working days.

Please keep in mind that the dispatch time will be shown for each item individually in its description.
For each product shown in stock it will be dispatch same working day if the order is placed before 2.00pm.

Returns

Please send all returns to the following address:

DVS Power Tools
Unit 1, Rankine Road
Basingstoke, RG24 8PP

All products must be returned in their original condition and packaging.
Please always include your form field (click here to download form) to help us process it quicker.
Return postage is covered by us ONLY if the item received is damaged, defective or you received the wrong product.
Please always send back products with signature required service, untracked shipping service might impact our refund decision.

Thank you for your cooperation.

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